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Return / Refund Policy

Thank you for shopping at JRS Printing. We're here to ensure that your experience is perfect.
 
Standard Return Policy.
JRS Printing provides a custom designed product of the highest quality available.
As our products are custom designed for your application, the product may not be returned.
As we process your order, all possible precautions are take to ensure an accurate representation of your information on the printed products.
Once you have (1) approved the "Proof" we have provided and (2) the order has been paid for; the order may not be cancelled.
If for some reason you elect to cancel an order, the order must be canceled before the order has been paid for.
 
Damaged Products 
You must take the time to inspect the goods before you sign the delivery receipt from the carrier. If you sign the delivery receipt without inspecting the shipment you will be responsible for filing a freight claim and arranging for return of the damaged goods. Concealed damage claims must be reported immediately.
 
Suspect Damage 
On occasion, the outer carton may look damaged, but the product inside the box is perfectly fine. If you suspect concealed damage, notate "Possible Freight Damage" on the delivery receipt while the driver is present. This way, if you discover later that the product is damaged, the remedy of a freight claim is less of a hassle.
 
Obvious Damage 
Do not sign for damaged products. If your product arrives damaged, please (a) REFUSE DELIVERY and (b) Call Us Immediately so we can process the appropriate claims and coordinate a new shipment for you.

If there are any questions regarding this policy you may contact us using the information below. 

www.jrsincarerx.com
JRS Printing 
11273 Erica Ct.
Roscoe IL 61073
sales@jrsprinting.com
815-742-7100

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